The legal steps when a tenant doesn't pay
- Letter of demand (this page): list the arrears and give the notice period. For leases covered by the CPA, give 20 business days to remedy the breach.
- Cancel the lease in writing if the arrears aren't paid by the deadline.
- Apply to court for an eviction order under the PIE Act. Only the sheriff can carry out an eviction.
- Alternatively, lodge a complaint with the Rental Housing Tribunal, which is free and can mediate or rule on the dispute.
Never change the locks, remove the tenant's belongings or cut off electricity or water to force payment: that's an unlawful eviction and can lead to a spoliation order against you.
Frequently asked questions
How long must a landlord give a tenant to pay arrears?
Where the Consumer Protection Act applies, 20 business days after written notice. Otherwise, the period in the lease (often 7 to 20 days).
Can I cut the electricity if the tenant doesn't pay?
No. Cutting services to force payment is unlawful. Use a letter of demand, cancellation and a court order.
Last updated 2026-10-10. Sources: SARS rates of tax for individuals, medical tax credit rates, interest exemption, capital gains tax and the rate-per-kilometre schedule on sars.gov.za.